Frequently Asked Questions

Direct Answers for Tailored Vision

How do I submit my prescription?

What are your shipping and return policies?

Do you offer a warranty on frames and lenses?

Our seamless process guides you through uploading your current prescription during checkout. Our optical-grade precision ensures your lenses are millimeter-perfect for your tailored vision.

We offer transparent shipping timelines and a straightforward return policy. Your satisfaction with our architectural acetate frames is guaranteed, ensuring an effortless, elevated experience.

Yes, all OPTICAURA architectural frames and optical lenses come with a comprehensive warranty. We stand by the quality and sculpted fit of every pair.